Virtual Relationship Manager (VRM)

Job Description

Key Responsibilities:

1. Outbound calls to customers for relationship building and cross-selling/up-selling
2. Provide personalized customer service, resolving queries and concerns
3. Meet sales targets and key performance indicators (KPIs)
4. Maintain accurate records of customer interactions
5. Collaborate with internal teams to enhance customer experience

Requirements:

1. Excellent communication and interpersonal skills
2. Strong sales and customer service orientation
3. Ability to work in a fast-paced environment
4. Basic knowledge of banking products and services

Skills:

1. Strong verbal and written communication
2. Customer-centric approach
3. Sales and negotiation skills
4. Time management and organizational abilities

What We Offer:

1. Competitive salary and incentives
2. Career growth opportunities
3. Training and development programs.

How to Apply:

Interested candidates can send their updated resume to [hr@careervalues.in] with the subject line: “Application for VRM– Mumbai”.